Sales-Game

Watch ticket size increase and bonus-sale frequency double or even more.

Enlist the functionality of each salesperson’s smart phone to turbocharge your team with person-to-person communications.

Drive unprecedented customer service by giving salespeople instant access to the skills, knowledge, power and resources they need.

Deploy Dance: The Game of Sales to build engagement, resource your sales force, and drive serious growth in ticket size, margins and profitability.

  • Orchestrates the activities of your salespeople
  • Provides feedback and rewards for proper execution of each step of your sales process
  • Provides the right resources where they are most needed in the shopper’s journey
  • Leverages big data analytics to advise the salesperson which products to offer
  • Leverages any data resources and recommendation logic you already have
  • Turns your sales force into a close-knit Team
  • Promotes social activity and collaboration using leaderboards and notifications
  • Generates an extensive, entirely new statistical base of big data to improve marketing and merchandising
  • Empowers sales managers with hard data
  • To track, monitor and improve salesperson performance
  • Activity Levels
  • Conversion Ratios
  • Specific Activities
  • Collaboration Events
  • To Pinpoints areas of strength and weakness to drive coaching
  • To improve staff scheduling and staff resource allocation
  • Sustains employee engagement with goal-setting, healthy competition, recognition and rewards
  • Employs proven game gamification strategies such as points, rewards and immediate feedback to drive business results

RSI/Ensemble: Ensemble Engine™

Banish single-item sales and drive sales of ensembles, outfits and kits.
Watch your revenues and profits skyrocket as your salespeople introduce shoppers to just the right combinations, accessories and complements.
Engage the passion, creativity and energy of your sales force by inviting them to create their own ensembles and share them with their colleagues, friends and customers.

Ensembles:

  • Make it easier for shoppers to buy multiple items.
  • Increase the velocity of your merchandise, because shoppers purchase more than one item
  • Create unique “products” and value propositions for particular market segments with targeted offerings

RSI advocates, and its product ChorusLine(tm) supports a sales sales strategy built around marketing and sales of ensembles. Chorusline a turnkey service ready to integrate with your catalog and enable your merchandisers, salespeople and even customers create ensembles and compete for points, rewards, recognition and prizes. ChorusLine includes a workflow that insures that ensembles are approved before they are published, insuring quality, consistency, availability, and profitability.

RSI/Returns: Product Returns Made Easy

Watch customers’ delight as their returns can be accepted and processed by any mobile-equipped salesperson quickly and easily.

Give your salespeople a quick and easy way to process customer returns.

Seriously improve your service levels by giving your salespeople mobile access to the complete Returns process. When shoppers wish to initiate a return, the salesperson’s mobile computing device — tablet or cellphone — can read the item’s barcode and her credit card. Interfacing with your internal processors, it can verify the purchase, insure it meets your timing guidelines, and credit the proper amount back to her card.

RSI/Integrator: Mobile Integraphics Engine

Easily connect to any accessible data source.

Bring together data resources from internal sources, vendors and public internet.

Create useful, meaningful displays for the salesperson and reports for analysts, merchandisers and management.

Leverage ALL your data resources to serve the customer, build the ticket and maximize sales, revenues and profits. Concert sits behind the scenes and manages access to sensitive, powerful corporate data stores.

Data can be used behind the scenes, enabling your learning machine to recommend specific products for the customer as she makes known her wants, needs and preferences.

With software agents already written for most prominent POS systems, Concert brings real-time data to the salesperson at the shopper’s point of decision.

Comms: Networked Communications

Automatic messages keep salespeople informed and engaged

One-tap access to managers speeds important individual shopper-related decisions, approvals and interventions

Managed communications insure that only business-related messages are transmitted.

Enlist the functionality of each salesperson’s smart phone to turbocharge your team with person-to-person communications. Drive unprecedented customer service by giving salespeople instant access to the skills, knowledge, power and resources they need.

When salespeople don’t know whom to ask, behind-the-scenes, skills and interests enable them to quickly reach out to a knowledgeable person with just the right information she needs.

RSI/Manager: Management Engine

Turn your sales managers into true coaches.

Give the managers hard data on associates’ activity levels, conversion ratios, completion rates

Give the salespeople themselves engaging displays of their own performance compared to that of their peers.

Give executives and middle-managers comparative activity data so they can see in context how different teams, store, departments, or other business units Create useful, meaningful displays for the salesperson and reports for analysts, merchandisers and management.

Give merchandisers and marketers activity data describing shopper interactions with individual products, salespeople and store displays, features and attributes.

Give your sales managers unprecedented mobile, real-time access to their team’s performance statistics, activity levels, conversion ratios, and individual sales achievements.

No more wondering what the sales staff is doing. No more ineffectual coaching sessions or questions about performance.

No more surprises.

SALES-GAME™

START THE PROCESS WITH A SALES EFFECTIVENESS REPORT
HARNESS AND DIRECT THE PASSION